What are hotel staff? Hotel staff are the backbone of any hospitality establishment, embodying the service and operational excellence that define a hotel’s reputation. These dedicated professionals, ranging from front desk agents to housekeeping, play pivotal roles in ensuring guest satisfaction and seamless hotel operations. Their expertise and commitment are crucial in creating memorable stays…
What are hotel goals? Like all businesses, hotels have goals – or at least, they should. For successful hotels, a goal is much more than just an aspiration: they’re beacons, guiding every aspect of your operation, from guest satisfaction to financial growth. Understanding the essence of hotel goals and their pivotal role in your business’s…
When it comes to posting and sharing content, Twitter is less effective than Facebook and Instagram, and staff can find it overwhelming to keep on top of the continuous, snappy engagement that this social media platform demands. That said, its 320 million monthly users can’t be ignored, and Twitter is without doubt the best social…
In 1985 Travelodge set out to become the UK’s leading value hotel brand. More than 30 years later, it’s the UK’s largest independent hotel brand with 500 hotels and 37,000 guest bedrooms. In its most recent annual trading statement for 2015 the hotel business delivered some exceptional financial results, including: increased year-on-year total revenue by…
